Our Technology Services team’s mission is quite simple – to deliver and manage secure IT services to connect government employees and businesses. More than that, we are committed to driving savings, improving service and enhancing efficiencies in every facet of the IT arena.
The key objectives for Technology Services are to deliver Government Shared Services which fully meet the requirements of the diverse base of users, and to maintain high levels of performance and availability, so that all of Government enjoys reliable service. This must be done in the most cost effective way to build an optimum network of supporting services and to continuously drive down costs and increase performance levels of all those involved in the delivery of service. Our current service portfolio is:
IT Development Management :
Leveraging years of multinational and local experience, we provide end-to-end project delivery capability across project management, design and implementation to deliver effective and critical shared IT solutions for our government clients.
Key Benefits
- One-stop shop for end-to-end project planning, delivery and implementation of enterprise applications and infrastructure projects
- Access to highly skilled Project Management Professional (PMP), Prince 2 and ITIL industry certificated Project Managers
- Benefit from multinational and local project management experience to provide complete depth and breadth project delivery support, tailored to meet specific client needs
- Application of industry best-in-class standard methodologies and approaches to ensure high levels of project performance
IT Service Management :
Musanada’s dedicated government Technology Services team leverages years of multinational and local experience to deliver end-to-end service delivery capability to supply effective and critical shared IT solutions and services for government clients.
Key Benefits
- One-stop shop for end-to-end service delivery management of enterprise applications and infrastructure services
- Delivery of services to clearly defined availability and performance targets which are documented in a formal agreement
- Benefit from multinational and local service delivery management experience
- Application of industry best-in-class standard methodologies and approaches to ensure high levels of service performance